NOVEMBER 23 – DECEMBER 31 / 5:45 PM – 10 PM DAILY – Includes all Holidays
Frequently Asked Questions
What time should I arrive?
We recommend arriving 30 minutes prior to your scheduled time to ensure that the line moves as quickly as possible throughout the ticket scanning process.
Where is the entrance/how do I get there?
A full map can be viewed on our location page with both our regular ticketed entrance and the fast pass entrance. If you have any questions on how to get there, please contact us at email@example.com.
Will you be selling tickets at the door?
We will have tickets available for purchase at the door based on availability, however we strongly advise everyone to purchase tickets online prior to arrival to keep social distancing measures in place as well as keep the line moving as efficiently as possible.
What happens if I arrive late/after my scheduled hour?
We recommend arriving prior to or during your hour, however we will accommodate you during the following hour based on availability. For ticket holders in the 9pm hour, we do have a curfew of 10pm, so please make sure to arrive with enough time to go through the show.
How long does the light show take to drive-thru?
The route is 1.2 miles long and takes a little over 30 minutes to go through at our 3 MPH speed limit. Please stay in your car and do not stop or back up while driving through the route.
What type of vehicle is allowed?
Our route has a 15-foot maximum height clearance for any vehicle.
How do I listen to the music during the show?
There will be an FM radio station provided upon arrival that you can tune into to hear all of the music and sounds!
Please turn off headlights while driving through the show. Remember to turn them back on as soon as you exit!